HD Video Drone Instructions Manual Myriah July 29, 2017 11:59 Follow HD Video Drone Instructions Manual Propel-HD Video Drone IM 0615 v2-cs5-RS.pdf (4 MB) Have more questions? Submit a request Comments Kenny Grimsrud December 23, 2015 00:22 I can't sync the controller with the hd vidio drone! tryed over 100 times. I did not purches it my self it was a gift from Gerald Dixson in anchorage, Alaska. I do not have a receipt. what should I do? Cheryl Judkins December 26, 2015 19:55 I also thought that I couldn't sync my new cloud rider. The lights kept flashing and would not go solid. Then I watched a YouTube video and noticed that the left controller throttle was at the lowest middle position, not in the middle position. I tried again and the speed registered zero and the drone lights stopped flashing! I did not see in instructions where left controller should be in down position. Wrightway4u SAR April 04, 2016 20:07 Thank you for the booklet I can find what the usb stick is for It will not work with my computer or format so what is it for Stan Story July 08, 2016 14:07 When push the throttle to go up it goes to the left. How can I fix? Carl William frost November 24, 2016 05:55 I can't find the appropriate app for streaming video... Am I doing something wrong? Philip Bartlett November 25, 2016 06:58 Where can I find the app for streaming video? Sharon Shepherd November 27, 2016 15:54 Does anybody know how to get those free replacement parts? I already crashed mine cause the controllers weren't working properly. I tell it to go up and it went sideways...into a wall. DJ Vorhis November 28, 2016 04:21 No app on Play Store...QR Scan code site missing...no phone or other support...even this site barely works (ie: doesn't). HD Video Drone is being returned tomorrow to Kohl's with clear reasons given to management. I bought a DJI ... Lightyears superior to this POS. You guys can't even return vmails given 72hrs to do so. Shady operation you run there. Michael Brown December 28, 2016 23:57 Won one of these in a raffle. Guess it was the booby prize. Opened a support ticket because the camera wasn't recording to SD, and 24 days (!!!) later received a perfunctory and useless response. Meanwhile, I had solved my own problem. What a useless company! Guess I'll fly this drone until I break it, then happily buy a DJI instead. PropelRC is dead to me. Chuck Ewers December 29, 2016 14:44 Michael Brown: I have the same problem, could you tell me how you fixed yours? Michael Brown December 29, 2016 15:13 Chuck Ewers: I found that the only way I could get it to record was to trigger the photo or video from the app on the linked cell phone. The button on the remote simply doesn't work. Chuck Ewers December 29, 2016 16:37 Thank you Michael, I found my problem was the sd card itself, But thank you for your fast response. Its more than I got from anyone else... Onewildblue January 05, 2017 18:22 Chuck, can you tell me what the issue was with the sd card? I am not using the phone app just want to record to card and am unsuccessful, followed all the instructions including formatting the card in fat32 which is suppose to be compatible with all devices. Propel failed to call me on my scheduled appointment and I would really just like to get this to work or scrap it, lots of time spent NOT having fun with it!