Why do I have to pay for parts when it clearly states I get unlimited free replaceable parts?

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Your replaceable parts are free, you only pay a small fee for shipping and handling, mostly the handling. You are not being charged for the parts most likely to get damaged like blades, main rotor shaft & landing gear.

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  • Avatar
    chip terry

    As I cannot get an answer from propel, after sending a couple of email through this web site, I spent several hours searching, if you need parts for the Cloud Quest (tail motor is what I needed) that are not available from propel, check here: http://rc-helicopter-spare-parts-online.com/index.php?main_page=index&cPath=18 (I know the name of this copter is different but the parts are the same.

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    Rlwill1

    Need blades for Batwing drone

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    Wrightway4u SAR

    I have A 4 propeller; the gear doesn't touch the great to make it spin! I have yet to hear from anyone about my problem, has been 11 months I PROMISE THAT EVER WEB SITE THAT MY COMPANY BUILDS WILL HAVE A NOTE ON THE FIRST PAGE COME JANUARY. THANK YOU FOR THE GREAT SERVICE!!
    MY FAMILY HAS NEVER ENJOYED JUST WATCHING MY $ 200.00 SETTING ON A SELF 304 7419085

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    Jose Beruvides

    how do i order parts for a Cloud Rider?

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    RickVDW

    The unit fly's if I put a rubber band to hold the battery connector in place! cheapest construction ever! :(

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    RickVDW

    and it just came out of the box!

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    RickVDW

    I will be Happy to reengineer the product for you for $100,000.00

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    RickVDW

    Just a Quick Note If you take color pictures don't print them in gray scale in the manual unrecognizable! Just Saying! then maybe you would get less Irate customers!

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    RickVDW

    Just Fixed the Battery connector Problem If anyone wants I'll provide the support after I figure this thing out and post some color pics of the controls. The transmitter is an amazing product, the Quad Rider is cheap but can be Updated For very cheap :)
    Is kind of a blast to fly! :) The concept is sound The manufacturing is Crappy no quality control at all. the transmitter Seems similar to a RC helicopter control for $150.00!

  • Avatar
    RickVDW

    Chip thanks for the sight Need parts for a 3' RC sail boat I'm building! :)

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