Cloudquest 2013 Product Manual Download

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Please find a link below to download the Cloudquest 2013 product manual
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    Rob Davis

    How do I find replacement canapys??

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    Zach Nebben

    Where can I order replacement batteries?

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    antonio

    Why Cant I order parts online for this model???

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    Nick Barnosky

    Yeah why cant i order parts for this model? They arent on the website?

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    Nick Barnosky

    Can anybody tell me why i have 3 small dents in the metal tail rod that connects to the tail rotor? The dents are close to where it connects to the back of the body. I didnt even wreck it yet.

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    Nick Barnosky

    Yeah why cant i order parts for this model? They arent on the website?

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    Kevin Cronin

    Yeah - same situation. Two breaks (stabilizer & ball joint on rotor shaft) on maiden flight. Experienced adult user. And now no parts. Just called & talked with "Leah" who told me "those parts won't be available until the end of the month (January 2014)".
    I gotta say, she came off as a bit "snippy" when I said "the parts for the Cloudquest aren't on the website" to which she replied, correcting me "...the Cloudquest IS on the website, but we ran out of parts, so those are not on the website..." Oh, so sorry, you are totally correct and I'm scold-ably "wrong" (not).
    The "ran out of parts" is pretty weak. Looks more like a supply-chain issue - for "holiday season" 2013 a new model is put on sale, but has no parts supply for it yet..

    And to top things off, after chatting with me for a few moments I had another question for Leah (thinking they'd fit the "cloudquest" I ordered the wrong parts & want to send them back & get a refund/apply $ to the parts I need). After "uh.. uh..can you hold please.." and 5 minutes of hold music. CLICK.. disconnected.

    And beyond the not-so-great CS response about parts, etc. I'm pretty bothered that a "toy" costing over $100, while being gently-used on its very first flight would suffer a break/failure rendering it unusable - for at least a month.
    Granted, I am outside Boston, MA so it is cold here, and most plastic becomes ever-more-brittle as it gets colder, but c'mon.. a device designed for "outdoor use only" should suffer no ill effects when it is used as directed on a clear, sunny, & 32 degree Christmas day.

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    Nick Barnosky

    So the parts will be available at the end of the month?

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    Nick Barnosky

    I just replaced the batteries in my controller. Brand new! I charged the helicopter and it wont sync. Its on a flat surface. Can anybody help?

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    Rob Davis

    Nick I had the same prob, found that my throttle wasn't off all the way, so I turn on the chopper make sure throttle is all the way back then turn on remote, hope it helps

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    antonio

    google the MJX R/C F45 F645 helicopter... seems really close to the cloud quest. I was able to order all connector buckles including the shoulder connect.

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    Nick Barnosky

    Anybody know why I can't get the cloud quest on the website anymore? They finally have parts.. I need the body just in case it breaks but it's sold out also.

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    Steve

    I bought my first property in less time it took to get parts under warranty where it's bran new never flown,

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